Refund policy

Every shirt is made for you. Each LOT 633 shirt is embroidered or printed after you order it. Because of that, we can't accept returns or exchanges for size or a change of mind. Please check the size and fit details on the product page before ordering.

If something is wrong, we make it right. If your shirt arrives misprinted, damaged or defective, or you received the wrong item, email lot633warehouse@gmail.com within 30 days of delivery. Include your order number and a photo of the problem. We'll send a replacement at no cost. If a replacement isn't possible, we'll refund you in full.

Lost packages. If tracking shows no movement for 10 business days, contact us and we'll look into it with the carrier.

Cancellations. Production starts quickly. Email us as soon as you can after ordering, and we'll try to cancel before your shirt is made. Once production has started, we can't cancel the order.

Nothing in this policy limits any rights you have under applicable law.